Frequently Asked Questions
These are some of the most common questions we receive about Sintesi.
WHAT IS SINTESI?
Sintesi is a cable machine for building muscle. Sintesi uses robotic and digital technology to incorporate an entire gym's equipment in a single machine.
HOW DOES IT WORK?
Sintesi uses high-performance electric motors to generate a load that is controlled electronically in real time. So there are no weights, springs, elastic bands or passive resistance systems. Everything is controlled through a direct interface on a simple tablet.
WHAT ARE THE MAXIMUM WORKOUT LOADS?
The basic version reaches a load of up to 50kg, 25kg per side. More advanced versions reach up to 100kg, 50kg per side.
WHAT CAN SINTESI DO?
It reproduces the behaviour of free weights or isotonic machines for all muscle groups. It comes into its own in functional training where freedom of movement and gesture control are an integral part of the workout. It can also simulate the resistance of elastic bands and rowing machines. Sintesi surpasses traditional gyms and offers workouts that are impossible to perform on other machines, working out the whole body in a harmonious way.
WHAT IS DYNAMIC VECTORING?
It is an AKUIS-patented technology used to check the machine’s configuration and load orientation in real time and to simulate gravity. This enables a single piece of equipment to work the whole body, reproducing the behaviour of multiple machines.
ARE THE WALL-MOUNTED AND FLOOR VERSIONS TWO DIFFERENT SINTESI PRODUCTS?
No, it is the same machine. By purchasing the footboard accessory, you can switch between the vertical and horizontal configurations. It takes just a few seconds thanks to the use of a quick release system.
HOW DO YOU INSTALL IT?
To use Sintesi on the the floor, simply lay the footboard down and attach the Sintesi modules. The vertical version requires a load-bearing concrete or brick wall to fix the brackets to. We can recommend the best screws and plugs to use according to the type of wall. Installation on plasterboard walls is not allowed except with special reinforcements (not supplied by Akuis and under the responsibility of the customer). You can set it up yourself using the template provided, or we’ll happily take care of it for you on request.
WHAT GUARANTEES DOES SINTESI HAVE?
Sintesi has a 24 month warranty.
IN THE EVENT OF PROBLEMS, HOW DOES TECHNICAL ASSISTANCE WORK?
In the event of software-related issues, technical assistance can resolve problems remotely by connecting to Sintesi via internet. In the event of mechanical problems, we will either send our technician to make the necessary repairs, or our courier will pick up your Sintesi modules and return them repaired within a few days.
Paying for Sintesi
I WOULD LIKE TO HAVE SINTESI AT HOME. HOW DO I PURCHASE IT?
Sintesi Home for home/private use is currently being launched. To be among the first to own one, you can pre-book at the launch price by paying a deposit through PayPal.
HOW CAN I PAY?
To pre-book, click on PAY NOW in PayPal to make the specified payment. PayPal is one of the safest and quickest ways to make online payments. If you don't have PayPal and don't want to create an account, you can also pay by credit card. For more information please write to email@example.com
WHAT DO I DO AFTER I HAVE PAID?
Once you have pre-booked, our representative will contact you to conclude the purchase contract, add any accessories and apply any options or personalisations. It is therefore important that your PayPal account includes information such as the shipping address, email and a phone number we can contact you on. For any queries, please write to firstname.lastname@example.org
WHAT DOES “100% SATISFIED OR YOUR MONEY BACK” MEAN?
We are convinced that you will love your Sintesi and derive great satisfaction from training with it, but if this is not the case, you can change your mind within 30 days of delivery. You can return the equipment by requesting a refund of the amount net of shipping costs and one month's rent, equal to €140.
CAN I USE SINTESI HOME PROFESSIONALLY?
Professional use of Sintesi Home is not permitted. Although they look similar, Sintesi Pro is designed for intensive use and has additional functions, too. Therefore, using Sintesi Home for professional applications invalidates the warranty.